Frequently Asked Questions
Do you accept insurance?
Yes. I am on many insurance panels including but not limited to Blue Cross/ Blue Shield, Cigna, Medcost, and Carolina Behavioral Health. I provide the service of billing the insurance company for each session but understand that your insurance is a contract between you and your insurance company. Therefore, I request that you contact your insurance company prior to meeting with me to understand your benefits, to find out if I am on your insurance panel, and to determine your co-pay and deductible. Additionally, you should find out if a separate insurance company is providing your mental health benefits other than what is displayed on your insurance card and if you need prior authorization for treatment.
Do you accept Medicare or Medicaid?
I regretfully have decided to opt out of accepting Medicare nor accept Medicaid. However if you are a Medicare client I could still treat you if you agree to pay for my services out of pocket and not bill Medicare. (Medicare policy prohibits therapists from treating clients who have Medicare unless they are on the Medicare panel or have opted out of Medicare).
What is the best way to make an initial appointment?
Please call my confidential voicemail line at 704-366-6969 and leave a message. I will return your call as soon as possible. I would like to speak with you before making an initial appointment to determine if I will be the best possible therapist for you, if I am on your insurance panel, and if I have appointment times that are suitable for you. I believe in there being a “fit” between therapist and client. If I am not the right therapist for you, I would be happy to refer you to another therapist.
What forms of payment do you accept?
I ask that clients pay their co-pays and deductible at the time of their session. I accept only check or cash.
How long is a session?
Each session is forty-five minutes long.
Do you have a receptionist?
I do not have a receptionist. I prefer to be totally hands on to know exactly when your appointments are scheduled and the status of your insurance claims. We may play “telephone tag” (as I am often in session) but I am persistent and will find the time to talk if we are continually missing each other. Additionally, I have a confidential voice mail that you may leave a message on 24/7.